24 Hours a Day, Everyday
When it comes to customer service and support, no one does it better. Our technology is cutting edge, but our customer service is nothing short of old-fashioned.
All WebManage projects come with a standard level of reactive and proactive support. Our reactive support teams respond to any problems identified by our clients or their users. Our proactive support infrastructure automatically monitors websites for uptime and availability as well as providing immediate alerts via email the instance we detect a problem.
Your Support Agreement
At the beginning of every project, you and WebManage will establish a support agreement that outlines the services we will provide both during and after implementation.Includes:
- Unlimited, support via phone and ticket system
- Priority Response and Maintenance
- Assigned Business Development Manager
- Scoping of New Development
- New Features and Security Patching
- Unlimited Code Warranty
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Human |
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Phone and Mobile |
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Tickets |
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Skype |