Unlimited Coding Warranty Forever
The Unlimited Code Warranty is part of every standard WebManage Support Agreement. We promise that your website will work as detailed in the Technical Specification. If it doesn’t, we’ll fix it - free of charge.
How Do We Do It?
At WebManage, our focus is on defect prevention. Every part of our development process is designed to keep defects to a minimum.Since code defects can slip past even the best programmers, we maintain a fully staffed, 24/7 team of customer service personnel and support engineers to respond immediately to problems discovered by you or your customers. Your project manager will proactively manage any defect reports and drive them to a fast resolution.
Systems and Processes
A good technical design predicts problems before they happen. Your site’s Technical Specification clearly states its features in precise detail, reducing the impact of unexpected conditions and user actions on your platform.Our programming teams use agile software development techniques such as test-first coding to eliminate defects in the code before the code is even complete.
Our test engineers test our programmer’s code daily to detect accidental defects in code during development.
Once your site is in production, our systems analysts monitor its health through automated tools. If a problem occurs, WebManage can respond to it immediately and proactively.
